BaaS Integration Health Checklist

Your BaaS Integration Health Checklist

Use this checklist to audit your embedded finance integrations. Check each item against your current implementation. Gaps here are where incidents live.

🔔 Webhook Monitoring

✓

Delivery confirmation tracking

You receive a notification when a webhook is delivered vs. failed — not just when something breaks.
✓

Retry queue visibility

You can see how many webhooks are queued for retry, their age, and their current retry count.
✓

Latency monitoring on webhook handlers

You track p95 latency on webhook receipt-to-process time. Alerts fire before SLA breaches.
✓

Dead-letter queue with alerting

Webhooks that fail all retry attempts are captured, preserved, and flagged for manual review.

🔎 Schema & API Drift Detection

✓

Contract tests on provider API responses

Your integration tests verify the structure of live API responses against stored schemas — not just that the endpoint responds 200.
✓

Automated changelog tracking

You monitor your BaaS provider's changelog in a structured way — not just "check when something breaks."
✓

Field-level response diffing

You compare current API responses against baseline snapshots and alert on any structural changes — new fields, changed types, missing values.
✓

Sandbox parity verification

Production and sandbox provider behavior are compared on a schedule — drift between the two is caught before it reaches production.

🔄 Retry Logic & Resilience

✓

Exponential backoff with jitter

All external API calls use exponential backoff with jitter — not fixed intervals or linear retries.
✓

Circuit breaker pattern

Your integration opens the circuit when error rates exceed a threshold and closes it when the provider recovers — preventing cascade failures.
✓

Idempotency on all write operations

All operations that touch provider APIs are idempotent — duplicate webhook deliveries and retry attempts don't create duplicate records.

📊 SLA & Provider Health Measurement

✓

Independent SLA measurement

You measure SLA yourself — p95 latency, error rates, uptime — independent of what the provider's status page reports.
✓

Contract vs. actual performance tracking

You track whether your providers are meeting their contracted SLA thresholds — and have documentation ready for breach conversations.
✓

Multi-provider unified dashboard

You can see health metrics for all providers in one place — not four browser tabs on four different dashboards.

🔓 Compliance Audit Trails

✓

Immutable operation log

All compliance-sensitive operations — KYC checks, settlement events, AML flags — write to an append-only, timestamped audit log.
✓

Retention policy applied

Audit records are retained per your compliance jurisdiction's requirements — and the retention period is documented and tested.
✓

Queryable audit trail

You can run ad-hoc queries against the audit log for compliance reviews — not just write to a file that nobody can search.

🛠 Incident Response

✓

Runbook for each incident type

Every provider failure mode has a documented playbook — identify, isolate, notify, escalate, resolve.
✓

Automated first-response steps

The first three steps of incident response are automated — detection, isolation, and stakeholder notification — with human escalation for resolution.
✓

MTTD under 10 minutes

Your mean time to detect provider incidents is under 10 minutes — not "when a customer submits a support ticket."

Want a live agent to handle this for you?

Conduit runs autonomous monitoring agents across your BaaS integrations — flagging drift, surfacing anomalies, and alerting your team before a gap becomes an incident.

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BaaS Integration
Health Checklist

What's covered in the checklist:

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Your BaaS Integration Health Checklist

Want a live agent to handle this for you?

BaaS IntegrationHealth Checklist

What's covered in the checklist:

Get the full checklist

Your BaaS Integration Health Checklist

Want a live agent to handle this for you?

BaaS Integration
Health Checklist